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PostPosted: 28 Feb 2011 11:54 
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Joined: 04 Sep 2006 11:10
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Location: DURHAM
Lilli had her school photo done in November we paid for them before Christmas then I was told that I hadnt put proof in even though Id written the number of the photo we wanted so I took that up the same day just before they broke up for christmas...they told me that Id get them in the post.
Well it is now March tomorrow & I still havent got them Ive asked at reception a few times and Ive rang school a few times.
Rang again this morning she said she will def sort it for me as photographer is coming into school to take staff photos...
Im not impressed at all so I said so do you think I will get them before she is 10???
Its not on we paid in Dec and its now nearly March!!!
:evil:

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PostPosted: 02 Mar 2011 09:04 
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Joined: 14 Jan 2007 17:48
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Do you still have the proof? Could you contact the photographer yourself? I know our pics are free delivery if they are handed back and paid for within 7 school days, later than that there's a £3 postage fee. Maybe it's something as simple as the photographer looking for postage costs to post them out.

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PostPosted: 02 Mar 2011 14:37 
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How annoying!!! I agree with Yvonne though, I think I'd contact them direct as it doesn't seem like the school are in any rush to help :roll:

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PostPosted: 10 Mar 2011 22:39 
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Joined: 08 Apr 2007 16:49
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Location: Ayrshire, Scotland
Hi Emma,

I have found that ordering them straight from the Photographer and paying the small postage amount means that you get them back quicker. Hope that helps.

Thanks
Amanda
x

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