just to even things up, will add one not so positive alsoMothercare
I really despise this shop. Since Early Learning Centre in East Kilbride shut down, we are left with a large Mothercare Store.
I find the staff completely unhelpful in every way possible in Mothercare. I went in before Christmas looking for white tights and sparkly shoes for the 3 girls. The "helpful" staff member nastily told me I should buy all Christmas party outfits in August when it comes into store. Despite the fact the twins were still wearing 0-3 months clothing at that point, and were for their party wearing 9-12 months, and Ella was wearing a size 5 shoe in August and had grown to a 7.5 by Christmas.
Also the staff from Mothercare know nothing about the ELC merchandise, and have no intention of learning. Even buying baby essentials from the shop is a traumatic experience. I find the staff to be fairly rude, pushy, and not very well informed about their stock.
Also for being a baby shop, the aisles are often not big enough for a single pram, far less attempting to maneouvre a double through the shop. And the toilet facilities are a nightmare. For me to take Ella to the toilet, I often have to abandon the twins in their pram either at the far end of the shop, or struggle through the doors leading to the toilet, only to leave them blocking the entire corridor, and the door to the toilet that Ella is in wide open, so I can watch all 3. Not very private for teaching Ella about going to the toilet and not letting everyone watch!!! And as the doors are so narrow, I usually have broken my pram on the way into the toilet area, and then again on the way back out.
Finally I find the prices in the store very expensive. The quality of clothing is quite poor and doesn't wash too well. Which lets be honest is a must for baby clothing.
All in all not a very pleasant experience shopping in Mothercare