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toes10
PostPosted: 05 Mar 2010 08:50 
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We found that Charlie was getting really sore at night - it wasn't anything to do with his wee as he was totally dry, so it was the pull ups he was wearing. Tried another type of nappy pants and the soreness was nomore!

I emailed Huggies a few days ago and yesterday I received £16 vouchers in the post.
Great, but still no explanation?! I expected an email or something.

Do you think I should email again? or just take the vouchers?
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BlondeLou
PostPosted: 05 Mar 2010 08:53 
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Hmm.... seems a bit strange that they just send you vouchers with no apology or anything! As if you'd want to spend them on Huggies anyway if he is sore with them :? I'd email again I think :!:

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nataliel2221
PostPosted: 05 Mar 2010 09:34 
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id email saying thanks for the vouchers but what happened!

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Alanna09
PostPosted: 05 Mar 2010 09:41 
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Do u know i was just saying to laceys mummy the other day at the wedding fair that i put mya on huggies and her nappy rash was awfull it was that bad that i thought it was her exma on her bum it was bright red. glad u got vouchers frm them but i would email back and get explanation as this will keep happning :D

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Nemo
PostPosted: 05 Mar 2010 11:10 
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Agree with others why would you want the vouchers? They need to explain what happened its not like you would use them again in case he had the same reaction

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delly
PostPosted: 05 Mar 2010 11:52 
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toes10 wrote:
We found that Charlie was getting really sore at night - it wasn't anything to do with his wee as he was totally dry, so it was the pull ups he was wearing. Tried another type of nappy pants and the soreness was nomore!

I emailed Huggies a few days ago and yesterday I received £16 vouchers in the post.
Great, but still no explanation?! I expected an email or something.

Do you think I should email again? or just take the vouchers?

I think you shoul just tke the vouchers but just let other parents aware of what charlie experienced sis x

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Tonks
PostPosted: 05 Mar 2010 12:22 
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I wouldnt bother emailing them back, they've accepted their nappies were at fault by sending the vouchers. Stock up on wipes I say! x
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toes10
PostPosted: 05 Mar 2010 13:33 
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I have emailed them again, stating I want to know whether it was a problem with the batch, and whether I would have the same problem should I buy anymore.

Lets see what they come back with.
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