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Tea Tree and Lavender oil
http://www.thebabywebsite.com/community/viewtopic.php?f=63&t=15016
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Author:  EmmaK [ 15 Nov 2008 09:47 ]
Post subject:  Tea Tree and Lavender oil

Hello everyone,

Not sure if this is the best place to post but I was wondering if anyone knew of any cheap places to buy tea tree and lavender essential oils. I want to use them with my reusable nappies and baby wipes only I have a feeling that the nappy sites are charging a premium for them. The problem is there seem to be so many sites offering oils like this (and all different sizes so price comparison sites don't really work as easily) that I was hoping you had found a good supplier who you could recommend!

Thanks very much

Emma

Author:  babybrett [ 18 Nov 2008 10:40 ]
Post subject:  Re: Tea Tree and Lavender oil

justessentialoils.co.uk/

I've used these in the past for my oils and found them to be a good company.Their delivery is normally reasonable time wise and all goods are well packaged

Not sure if its the cheapest though?

Julie x

Author:  EmmaK [ 19 Nov 2008 21:14 ]
Post subject:  Re: Tea Tree and Lavender oil

Thanks for this link Julie the site looks really good (and has just reminded me that I need to buy clary sage and some carrier oil too!)

Emma

Author:  lolalemonpop [ 02 Jan 2009 17:04 ]
Post subject:  Re: Tea Tree and Lavender oil

I just ordered 11 oils from here, and only costing me £11.10, got a lot for free :)
Thanks for this :)

Author:  zebedee [ 02 Jan 2009 21:20 ]
Post subject:  Re: Tea Tree and Lavender oil

That looks a very reasonable priced site! I might order from there too!

Author:  lolalemonpop [ 07 Jan 2009 03:14 ]
Post subject:  Re: Tea Tree and Lavender oil

soo not happy! my order arrived, with only 5 oils! they havnt emailed to saythey werent sending the other 6, nor did tehy say they where out of stock! i did get an eamil 2 days ago telling me my order was dispatched... ill give to the end of the week if the rest doesnt arrive ill be making a complaint

Author:  yummymummy2008 [ 07 Jan 2009 10:36 ]
Post subject:  Re: Tea Tree and Lavender oil

lolalemonpop wrote:
soo not happy! my order arrived, with only 5 oils! they havnt emailed to saythey werent sending the other 6, nor did tehy say they where out of stock! i did get an eamil 2 days ago telling me my order was dispatched... ill give to the end of the week if the rest doesnt arrive ill be making a complaint



Might be posted separate but why didnt they just send it with the other oils? I have had this problem all the time i usually end up complaining

Author:  lolalemonpop [ 09 Jan 2009 21:14 ]
Post subject:  Re: Tea Tree and Lavender oil

emails between me and them:

Hia, thanks for the confimation and prompt delivery, but half the order is missing.. just wondering when ill be recieving the rest?

Thanks Lola
..................................
Hi Lola,

Your complete order has been sent out, I wonder if you are thinking that some of the 'free' oils are missing? You added more than 1 to your cart, and as the offer is only '1 free 10ml bottle per order', we had to select which 'free' oil you would receive and ignore the others.

Of course if you did want the other oils, you will need to place another order and choose one as your 'free' one.
Hope this helps,


Kevin
JEO
.............................
Thanks,
I sort of thought that, but no where on your website does it say that, i had checked terms and conditions and delivery info before i started to shop. Also my confirmation email did not state that i had ordered too much.

And it seems that u where quick to take off what i was not entitled to, and not quick enough to amend my postage charge.

All in all, not such a great sevice as i first thought :(

Thanks from Lola
........................

I'm sorry if you think that, but it VERY clearly states that the offer if for 1 10ml bottle of oil per order, and if you select more than one, we will pick one for you. We really could not have made it any clearer. As for the postage, it is calculated automatically based on the weight of items ordered, then you paid immediately using PayPal, so we did not even have the chance to reduce it before taking payment!

regards


Kevin
JEO
.................................

My responce to that is:
As i was trying to say earlier, it is NOT clearly stated. If u follow the route that i took, u will see that it does not mention that it is for 1 bottle only, which is what i was drawing your attention to earlier. On your home page, if u close your page so that u are in line with
Welcome to JEO's Website

We are a company dedicated to selling 100% PURE aromatherapy quality essential oils and related products.....



that is all i see... i then went to terms and condition, then postage info, and then shop... on your 'free oils' page, it doesnt mention that it is 1 only. It is not mentioned in your terms and conditions page either.



I am just pointing this out, not trying to find faults.



As for the postage and payment.. I obviously cant do an order if i dont pay, how do u expect customers to get round this?

And postage should have been recalculated when you realised i had ordered too many and the difference refunded to back to my account. Which I presume has been done?


Thanks from Lola



............................................................................
I hate that i have to point out that they didnt amend my postage chrages... the free oils aren't my issue,,, i did think i was chancing my luck when i ordered more than 1, but i did go back to t&c's to see what they where all about, and it didnt mention them...

its only today when ive went back to the website that i seen on the home page the 'offer'...

I think ill still use them as they do seem to have the best prices, just not the best site or people :(

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