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toes10
 Post subject: pampers
PostPosted: 09 Jan 2009 17:18 
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bought a mega value box of nappies and was very annoyed to find that about 15 nappies so far have gone into the bin - unused - because the tabs keep ripping off!!! :evil: so this morning i emailed them - returned home from shopping to a reply - they are sending a freepost envelope for me to return what i have left and packaging so they can look into the problem. Have also sent me vouchers to replace the nappies too :D

yey!
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yummymummy2008
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 17:21 
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when tabs break of my nappies i just put stickytape on then they dont go to waste that way x :D

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Naz1996
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 17:36 
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yummymummy2008 wrote:
when tabs break of my nappies i just put stickytape on then they dont go to waste that way x :D


LOL Loura!! It' not just pampars tab's coming off huggies ones do too.
Wel done Toes.

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curlykez
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 17:51 
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This has annoyed me in the past and I have just binned them when I should have complained like you Vicky. Not had that many faulty at once in a box though. How unlucky were you?.

Glad you got some vouchers :D
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missladyannie
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 18:46 
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Fortunately i havent had this happen yet. I was gonna write to Huggies though as their nappies kept leaking

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toes10
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 20:10 
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curlykez wrote:
This has annoyed me in the past and I have just binned them when I should have complained like you Vicky. Not had that many faulty at once in a box though. How unlucky were you?.

Glad you got some vouchers :D


i just hope they send vouchers to the value of the box i bought - they were £15 - hope they dont send £5 voucher or i will have lost out :roll: :?
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curlykez
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 20:12 
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They should send you the full amount plus extra for the inconvenience
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toes10
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 20:58 
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curlykez wrote:
They should send you the full amount plus extra for the inconvenience


that would be nice:)
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amadamico
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 21:12 
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Hi Vicky,

The exact same thing happened to me with a box of Pampers and I had to do the same by sending some back for analysis. They sent me a £10.00 voucher if I remember right.

Amanda
xxx

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finsmum
 Post subject: Re: pampers
PostPosted: 09 Jan 2009 21:14 
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I had this problem with Huggies, when you phone they only ask for the batch number and send you a £5 voucher, not much use when 5 nappies in a big box!!!
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