Well not the worst service ever - but there isn't a not very good area
Since Ella began cruising I have only ever bought her Clarks shoes. Like my mum I feel until she is a lot older Clarks shoes are fitted correctly onto her wee feet etc. Well that was until today.
At the end of June, I went into Clarks shop in EK to get her sandles for her hols. I discovered that her feet had gone from a 3.5 to a 4.5
Shocked I bought her a brand new pair of leather shoes, and a lovely pair of doddles sandshoes. After our hols (so a grand total of 3 weeks later) Ella would not wear either pair of shoes without the unfastened. Also she started to walk funny - with her toes turning in. I have never followed the guidelines of how often to get her feet measured, cos I can always tell when her shoes are a little small as her toes turn in. Also another reason why I had went to Clarks to get her sandles for her hols, cos she was walking funny. Anyway so after my 3 weeks of wear out of 2 pairs of shoes - the leather ones were on about 4 times in total, I got her measured again on our return home. Also her wee feet were all sore with big red marks from the shoes. I was again shocked to discover she was now a size 5
As it was summer I bought her another pair of doodles, and then ordered a cheap pair on the web. She has worn them all summer, with no problems walking at all. Last weekend Neil - yes my very unobservant husband,
actually noticed first that she was walking funny. He has been looking after her this week while my parents were on hols, and said a few times her wee feet were red and marked from the doodles. So this morning I put on the cheapies and went about the day.
We met my mum and she had said that as she bought nothing back for any of us, her and my dad wanted to buy Ella a new pair of shoes. Like I am going to argue at the price of the things! They had had her feet measured before they left - after seeing her walk a little funny one day too.
So off we went this afternoon into Clarks again. After a 30 min wait to be seen - yes that amount of time with a toddler in a shoe shop is not pleasant. Especially when she loves shoes and was desperate to try stuff on grrrrrrrrrrrr.
The wee girl measured Ella's feet and said she is between a 4 and 4.5 E! Ella has been a G fitting for over a year.
I got quite angry with this, and said there is no way she can have gone from a 5 to a 4 and dropped 2 width fittings. But the girl insisted on bringing out 4.5 for her to try on. What's worse she brought out the exact shoes I bought in June - the ones she has worn 4 times, and no longer fit her.
By now i was getting really angry and refused to let her put them on Ella's feet. She argued that I didn't know better, but FFS I have the exact shoes at home, in the same size never worn.
Do you not think if they fitted at all I would be wearing them???????? Eventually she gave in, and tried 5's on her. So she has her new shoes, and does like them lots - I dont though. She showed them to everyone who would look
But the sales girls wasn't finished. She insisted on making me take a record card - which she has written on it that Ella measured a 4E but mum went against advice and demanded a 5 G! She even tried insisting that as Ella wasn't wearing Clarks shoes today, then I clearly didn't have Clarks shoes for her. They would never have sold the wrong size! Erm wrong - cos at Hogmany we got her feet measured in there. The staff sold me walkers - even though Ella couldn't actually walk unaided! The wee soul couldn't walk at all even holding the furniture. I went back 2 days later to complain, and the mangeress admitted I had been sold the wrong, size and kind of shoe! There was even tissue paper still in the shoe - I hadn't checked, as Ella had hardly worn them - she couldn't.
My sis was really annoyed at me for getting so angry and being nasty to the wee girl but I dont care. How the hell can she have been a 5G less than 2 weeks ago and now a 4E!
I will not be getting her feet measured there again. Think may take a wee trip to the Fort or McArthur Glen outlet in Livingston tomorrow. Get a second opinion and other shoes.
Sorry for the rant ladies - am so annoyed about this