A fantastic company...Jack snapped his DS as he was jelous Ryan had a new red one. Anyway I googled ds repairs and found consoledoctor.

All I had to do was click the repair I wanted, which was a replacement hinge, as long as its not competely snapped off or this costs more.

So that will be £29.99 and then all you do is wrap your ds in bubble wrap and stick in post office and send special delivery.

I posted this about 1pm Wednesday and got a phone call on Friday morning explaining that they had no green hinges left in stock and struggling to get any and it could be months

The man then went on to explain I had 2 options have any hinge in any colour or a new case and seen as it was their fault at having no hinges the repair would still be done at the price quoted

I picked red and once off the phone I was confused lol, did it mean Jacks ds would now be green on the bottom with a red lid? or a whole new red case with green buttons.

Later that day I checked online and status was repaired and awaiting payment. So I paid with paypal and that was that.

9am the next morning the postie delivered the ds back and OMG how fab its like brand new straight out the box

Cant recommend this company enough and fingers crossed no more broken DS`s but if we do I know where I will be sending them

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Being someone that used to work in retail, that makes me smile. It's VERY rare to get such high standards of service these days. x

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thats great gillian

knowing my hubby though he would have bought a broken ds off ebay and fixed himself but its good to know there are companies out there who do try to help!

The service was better than I could have imagined

Vicky I never even thought about doing that bu tif you say the state of Jacks before lol I am glad I sent it away

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